What Is IoT Device Management & How It Works?

IoT or the Internet of Things is very transformative and it empowers today’s organizations to adopt data-driven approaches. This allows the organization to develop effective business models and facilitate the existing operations as well as processes. According to studies, the global market size of IoT is expected to reach approx $650.5 billion by 2026. In addition, more than 83% of organizations have enhanced their workplace efficiency by adopting IoT technology

This massive growth of the Internet of Things is bringing new opportunities for small and midsize organizations to enhance their business operations as well as customer experience. IoT has the ability to transform the way we work. However, managing and controlling all IoT devices is quite difficult. That’s where IoT device management is required. It’s crucial for managing, tracking & sustaining the connected device’s security.

As IoT adoption has rapidly increased across multiple industries, the device management process has become extremely essential. The process of IoT device management is a fundamental requirement for a successful enterprise IoT solution deployment. This blog will help you know key aspects of IoT device management software and its working principles.

What is IoT Device Management?

With gradually increasing modern devices, manual device management becomes difficult. It also increases the risk of human errors. To solve this problem, an IoT management solution is required that effectively automates and simplifies device management. IoT device management is a process that involves authenticating and provisioning, configuring, maintaining, monitoring & troubleshooting connected devices.

An authentic IoT platform allows network administrators to manage all functions required for supporting IoT solutionsDevice management platforms can build a proper connection to any device and determine information about the state. Such solutions usually come in the form of a platform or software as a service.

Features of IoT Device Management

IoT management allows organizations or companies to properly control and monitor their important IoT devices. Here are some key features of an IoT device control platform:

  • Registering & deploying connected devices
  • Organizing devices into groups
  • Searching and indexing device fleets
  • Device logging
  • Updating and managing devices remotely
  • Custom scripting
  • Security tunneling to resolve and diagnose issues
  • Personalized dashboards to centralize device control

IoT Device Management Fundamentals

The fundamental task of IoT device management is to add new devices to the IoT network, track its functionality and determine its performance. The steps involved in the IoT device management process are:

1. Registration:

You can find that several smart devices are running over the internet. However, every device must be connected properly to the web. So, adequate device registration is required. For instance, in AWS IoT, every device is known as a thing. It can either be a physical device or a device logical representation. You may either register multiple devices depending on your requirements or a single device at a time.

2. Provisioning 

After the device registration, you have to provision your device for making the device ready to use. Provisioning and configuration both are similar. Both processes help to personalize your device. Provisioning also modifies a device from its off-the-shelf and original settings. For provisioning your device, you have to consider the three resources – IoT policy, X.509 Certificate, and IoT Device/Sensor.

3. Authentication

Authentication is a method of confirming the device’s identity as it’s enrolled into the IoT management system. Adequate IoT identity management & authentication always ensures that authorized devices are only enrolled. Moreover, it also prevents intrusions & keeps information confidential. For enabling the authentication process, administrators build device & network security so that access attempts will be fully authorized.

4. Configuration

As we discussed above, IoT configuration is similar to provisioning. This is a process of personalizing the IoT device functionality. For instance, you may add additional intelligence and sophistication to the IoT device, revise the setting for any requirement and optimize new features with codes. It’s important because you can change requirements over time & you may want to add additional features or make changes in device settings. IoT management tools will help you manage every aspect of device configuration.

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5. Control 

Once your devices are properly authenticated, installed, connected, and configured to the network, you have to remotely control them. In many cases, the device behavior will be built into the authentication and provisioning stage for automating the device processes. Remote access enables the devices to take proper action when required and optimize device performance by software updates or altering configurations.

6. Monitoring

With IoT management, you can track and monitor your internet-connected devices from any location. The aim of continuous monitoring is to detect security breaches quickly, prevent failures, & fix issues before they affect the network. Four application objectives of monitoring include – system metrics, data reporting, security, and notifications. Moreover, continuous monitoring also helps to get a clear view of the network with personalized alerts as well as statistics so that you track everything across the IoT network. You can check every update regarding the device’s performance on a simple dashboard.

7. DiagnosticsIoT Device Monitoring

management helps to conduct diagnostic tests on an entire device or network. Diagnostics allow you to find out & fix issues quickly and minimize downtime. Regular network diagnostics help in eliminating unwanted repair costs, reducing device failure, and managing preventive maintenance. Other benefits of diagnostics include remediation and identification of any device issue. In addition, it also helps you access offline devices to save time as well as money.

8. Maintenance and Updates

Software updates & maintenance both are essential parts of the IoT device management ecosystem. Vulnerabilities can affect your network & the necessary changes may cause several problems. So that proper remediation and troubleshooting are required.

Device maintenance is important to keep your IoT device up-to-date with the newest software updates. Moreover, today’s IoT devices are very intelligent & they have authentic software-defined attributes that manage functionality properly. To keep the functionality of IoT devices optimal, software updates are required.

How Does IoT Device Management Help Businesses?

IoT device management provides a massive potential for multiple organizations & businesses.  For any business, customer experience is the key to increased ROI. IoT brings a new way to monitor overall customer behaviors to achieve maximum impact. Businesses use IoT analytics to improve efficiency, productivity & reduce costs.

IoT device management companies also make effective business opportunities by evaluating conventional business models. IoT applications are usually designed for providing crucial data to business decision makers, analysts and operators within the organization. Here are 4 significant advantages of IoT solutions.

1. Enhance Efficiency

IoT device management platforms help to enhance productivity and efficiency. For instance, IoT management helps you monitor assets and inventory, track customer behavior, & improve workplace safety. Moreover, workplace efficiency also involves adequate utilization of business resources. Many IoT systems help you make some changes to the ecosystem accordingly.

2. Reduce Costs

A business wants to reduce unnecessary and overhead spending. IoT management tools allow business owners to automate daily tasks and find out weaknesses and strengths. Moreover, many businesses utilize IoT devices for streamlining operations and increasing profitability effectively. 

IoT device management also helps in cost-effective operation. Because of fewer downtime periods, ensured by controlled and scheduled maintenance automatically and raw material supply, the equipment has a higher rate of production that results in good profits. In addition, IoT devices also facilitate the entire management system across the enterprise structure.

3. Improved Customer Experience

By offering a unique way to remotely manage devices, today’s businesses effectively deliver an excellent customer experience. It also ensures that all devices are fully up-to-date & functioning in a proper way. The IoT management system also helps businesses analyze, gather and transmit personal data. It also creates a top-notch customer experience that improves customer loyalty.

4. Improved Security 


The IoT device management tool effectively minimizes the risk of data breaches and cyber-attacks. It also helps to enhance security by offering a way to manage and monitor devices remotely. Moreover, IoT device management also prevents any unauthorized access & ensures that every device is properly secured.

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Final Words

Technically, the role of a reputable IoT device management company is to deliver a sophisticated IoT solution with configuration management, remote access, and security. Whether you would like to make a plan for an IoT project or want to upgrade your device network, an IoT device managementsolution is one of the essential components that you never ignore.

The IoT management platform can effectively save time, minimize costs, enhance security & offer management & monitoring tools by which you can keep your device optimized and up-to-date for your application needs. All of these benefits help to boost ROI for your investment. To know more about how to control your IoT device deployment securely with device management software, services, and solutions, get in touch with Sphinx Solutions.


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